Reference

How wagerus5 Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This policy covers what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use the lobby — and exactly how we protect it.

Account data protectionPayment info handled securelyYour right to access or deleteState-law compliant where availableClear contact path for requests
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wagerus5 How wagerus5 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use encryption across all account and payment pages so that data in transit — whether you're checking your Play+ balance or reviewing a Venmo transaction — stays protected end to end. Cookies on our site serve three functions: keeping your session active, remembering your lobby preferences, and supporting analytics that help us improve how the lobby loads on mobile. You can manage cookie preferences from your browser settings at any time. We do not sell your personal information to third parties.

Encryption in Transit

SSL encryption covers every page where account or payment data moves — login, deposit via PayPal or Play+, and withdrawal confirmation steps included.

Cookie Controls

Session, preference, and analytics cookies are the three types we use. Adjust or block any category through your browser settings; functional cookies are needed for account access.

Data Retention

We keep your account records for as long as required by applicable state law. After account closure, certain transaction records are retained for the statutory compliance period.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo, identity verification services, and authorities where state law requires it — never with advertisers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what we hold, or want to request a change? Three direct paths get you to the right team. We aim to respond to all data-related requests within the timeframe your state's law requires — typically within 30 to 45 days of receipt.

Team online

Live Chat

Start a live chat session from your account dashboard. Select 'Privacy Request' from the subject menu and a team member will pick it up directly.

Email Support

Send your data request to our privacy contact address shown in your account settings. Include your registered email so we can verify your identity before processing.

Account Settings Panel

Some data corrections — like updating your email address or phone number — can be handled directly inside the account settings page without contacting support.

Your Privacy Questions, Straight Up

Most questions about how we handle your data fall into a handful of categories — access, correction, deletion, and sharing. Here are the ones we hear most often, answered plainly.

Yes. Submit a data access request through live chat or email support. We'll verify your identity and send a summary of what we hold, typically within 30 to 45 days.

No. When you use PayPal or Venmo to fund your account, the transaction is processed by the payment provider. We only record the transaction reference and timestamp, not your credentials.

Contact us through live chat or email and ask to close your account and delete your data. State law may require us to retain certain transaction records for a set compliance period before full deletion.

Access is limited to team members who need it to operate your account — support staff, compliance, and payment processing. We do not give broader internal access than those roles require.

Functional cookies are required to keep your session active and your account accessible. Analytics and preference cookies are optional and can be blocked in your browser settings without affecting your login.

After closure, we retain transaction and identity records only for as long as applicable state law requires. Once that period ends, your personal data is removed from active systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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